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Serving Central Ohio for 85 years
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Delivery Policy
When you place an order with us, we will make
every effort to make sure you get the correct
material, delivered at the right time, and at
the correct place. That being said, there are
certain limitations.
- Only some of our products can be
delivered by our Slinger trucks for an
additional charge of $70 per delivery. The
slinger trucks can deliver Soil Plus, Sand,
Gravel and limestone, except # 2 grade,
directly on your bed or landscape area and
save you the cost and effort of manual
spreading, if we can get the back of the
slinger truck within 30 feet of those areas.
You must request this at the time you place
your order and the fee will be included in
your delivery cost at checkout. Otherwise
your delivery will be by dump truck. Regular
Topsoil, Pulverized Topsoil, Mulch and # 2
limestone will always be delivered by dump
trucks.
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Products that can be delivered by Slinger Trucks
($70 per delivery)
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Products that
cannot be delivered by Slinger Trucks
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Soil Plus |
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Sand |
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Gravel |
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All
Limestone except #2 |
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#2
Limestone |
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Pulverized Soil |
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Mulch |
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Regular
Topsoil |
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- We always strive to be as timely as
possible, but there are times when even the
best plans laid out by our fabulous
dispatchers get delayed. There are traffic
delays, weather delays, equipment problems,
and a host of other obstacles that sometimes
cause us to not meet the required delivery
time. Because of this we are not responsible
for late or rescheduled deliveries causing
any rising labor or other material costs. We
will always try to keep the customer aware
of delays and problems.
- We require that someone be at the delivery location when we make the delivery.
We can always call when we are on the way if that would make it easier for you.
We need someone there to sign a property release for the truck to come on to the
property and to direct where that material is to be delivered.
- We will try our best to get the material
where you need it, but our trucks can weigh
up to 80,000lbs! The weight of the trucks
can cause cracks in driveways, sidewalks,
and curbs. They can also crack or break
water lines, gas lines, sprinkler systems
and cause damage to septic systems. Soft
ground is another problem for these trucks.
They can cause ruts and tear up grass,
shrubs, or possibly even get stuck.
- Most of our trucks are quite large as
well, which also means they are not the most
maneuverable pieces of equipment. The driver
will always work with the customer to
determine the safest, and most convenient
place to unload the material.
- Tailgating- sometimes when delivering
gravel it is possible to dump the gravel out
as we drive along. Under perfect conditions,
it works fabulously. There can be no trees
or wires over the area where you would like
the material. During periods of cold
temperatures, the material tends to freeze
together and makes tailgating impossible. It
also possible, though not common, to have
some sort of equipment failure during
tailgating and the whole load is dumped in a
pile. We do not charge extra for tailgating,
but we also do not guarantee the results. We
are a material delivery service, not a
grading contractor or excavator.
- We will strive to get you the correct
type and quantity of material for your
particular job. We have been in this
business for over 80 years, and know the
most commonly used types of material for
each job. We are limited, however to your
measurements and whatever information you
give us. Unfortunately, every job is
different and may have special situations.
As stated above, we are only a material
delivery service.
- Unfortunately, Mother
Nature sometimes has different plans than we
do. When it is raining, snowing, or freezing
we may not have our pulverized or regular
topsoil available. We blend and store our
Soil+ topsoil under cover in our yard and
can deliver that material at any time. We
can also deliver our mulch, gravel and sand
in any weather condition. We do understand
however, that you may not want the material
in inclement weather. If this is the case,
please just give us a call at least one hour
before your scheduled delivery time and we
would be happy to reschedule your delivery.
Remember, that since we serve a large
delivery area, just because it is raining or
dry at your house, the weather here in the
south end of Columbus may be different.
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Jones Topsoil
350 Frank Road, Columbus, OH 43207 Phone:
614.443.4611
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